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AI and robots will take our jobs - but better ones will emerge for us


The fear that robots will soon take your jobs has a grain of truth to it - however, the future paves the way for more jobs for humans, based in technological innovation

An increasingly popular concern is that robots will eat up labour’s share of income at an accelerating rate, leaving ordinary workers impoverished and unemployed. A common dinner conversation topic in Silicon Valley is universal basic income, and the typical argument advanced for UBI is that we are destined to indefinitely continue losing jobs faster than we replace them. Variants on this theme have circulated since the dawn of the Industrial Revolution. Improvements in farming technology have been greeted with skepticism since ancient times for these reasons. Mechanical contraptions for sewing and other tasks were decried as potentially ruinous to workers in Elizabethan England. Around the same time that working-class Luddite Rebellion and Captain Swing protestors rioted and destroyed machinery, upper-class Victorians issued treatises on the bleak prospects for most workers.

There is always a grain of truth to these complaints because technological innovations inevitably displace some segment of the workforce. In general, the current technological revolution is displacing those workers whose jobs consisted of routine, repeatable tasks. The information architecture underpinning the work processes of all our major industries is being upgraded to cloud and mobile ecosystems and is leveraging big data in thousands of new ways — a trend we describe in The Smart Enterprise Wave. One consequence is that many cashier, telephone operator, mailroom, clerical, stenographic, and data-entry jobs are on the way out. In addition, advances in machine learning and robotics make it possible for manufacturers to accomplish more with fewer workers. We may also experience temporarily higher unemployment as semi-autonomous vehicle technology enables a pair of truck drivers to safely navigate a convoy of multiple trucks. Roughly 50 per cent of jobs in the US economy have been replaced with new forms of labour every 60 to 90 years.

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